Paul
19 people recommend, 5 warn against itvia r/gurgaon·29 comments quoted below
What people say, in short
These recommendations pool Paul's Gurugram outlets; the location shown is One Horizon Center. Hot chocolate draws repeated praise, but some people report difficulty getting it, including mentions of One Horizon and Ambience. A separate diner finds it disappointing. Paul also comes up for cheesecake, brunch and dessert dates. One commenter criticizes service at both One Horizon and Ambience and feels portions have shrunk; another reports a similar experience at Ambience. Other reservations include crowding and value for money, rather than a uniform verdict on every branch.
Address
T1, PAUL, 109 Plaza, One Horizon Center, Golf Course Rd, DLF Phase 5, Gurugram, Haryana 122009, India
At a glance
- Signature dishes
- Hot chocolate, Cheesecake
- Best for
- Brunch, Desserts, Dates
- Opinions divided
- Yes
The evidence
Every point below is paraphrased from a real public comment, ordered by how much the community engaged with it. Caveats and negatives are kept in — follow any link to read the original for yourself.
Warns against going; service is bad at both branches and food quantity has reduced.
Listed among dessert spots for a date with someone who has a sweet tooth
Listed among their cafe suggestions.
Says nothing tops Paul and its bakery selection is unbeatable.
Says they really like Paul's.
Says nothing beats their hot chocolate but it is usually out of stock.
Lists Paul among cheesecake recommendations.
Suggests having a nice dessert there after Ambience mall activities
Experience hasn't been bad across the four or five times they've been there.
Says the negative experience matched theirs on their single visit to the Ambience branch.
Suggested as a morning date cafe option.
Good for hot chocolate but frequently out of stock.
Listed as a good bakery recommendation in response to the request.
Considers Paul very good, though unsure whether it beats Big Chill.
Suggests adding it to the list of cafes to try.
Seconds the earlier suggestion of Paul's for brunch.
Suggested as a brunch place.
Suggests Paul for breakfast.
The Ambience Gurgaon outlet never has hot chocolate when asked.
Says their hot-chocolate experience was at Horizon Centre.
Simply recommends Paul's.
Tried Paul's hot chocolate and found it disappointing.
Says Paul is their favourite for hot chocolate.
Recommends it for hot chocolate.
Found it too crowded and not peaceful on their last visit.
Suggests Paul's as a breakfast place.
Recommends Paul bakery.
Recommends Paul bakery.
Thinks Paul is good just for the food.
Also on
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Freshness
Last verified 20/10/2026. Recommendations reflect what people said at the time; confirm current details before you go.